NSK轴承公司决定推出一项自愿福利计划，以便为彼得利的主要工厂的专职和勤奋的人们提供回馈。 他们与Personal Group的合作伙伴关系提供了他们的福利待遇，他们的初期成果确实与50％的健康水平相当。
When an NSK Trade Union Representative asked Steve Metcalfe, HR Manager if he could negotiate some retail discounts with local shops and restaurants he wasn’t sure where to begin. Steve said: “I must admit I went away scratching my head, but after reading Employee Benefits magazine, and a Google search, Personal Group was highlighted as a company we could work with.
“I arranged to meet with their Business Development Director, Steve Mason and we discussed the range of Personal Group products. As a result of this meeting I was able to go back to our Trade Union Representatives and asked ‘How does over 8,000 discounts sound?’ They were a bit taken aback.”
Peterlee的NSK网站拥有300员工，主要是40多岁的男性，大多数NSK员工都服用20多年。 NSK还与聘请140代理商的GEM Premium People建立了合作伙伴关系。 NSK和GEM Premium People一直在寻求尽可能降低员工流动率，而Personal Group的报价是帮助员工保留的好方法。
NSK’s driving force behind the benefits programme was to put some money back in their people’s pockets. The programme has been welcomed by all and participation continues to rise as people realise the savings that can be made through the benefits.
“We have a paternalistic approach within NSK,” said Steve. “We are open to ideas and we have a good track record in looking after our people, which I hope will improve even further now that we have this great benefits package in place.”
When it came to choosing a suitable programme NSK discussed the options with Personal Group, and used Personal Group’s vast experience to tailor a package to NSK’s needs. Steve continued: “When I did my research and looked at the market, what Personal Group was offering seemed like a good deal. The culture at Personal Group works for me and I’ve found them good to deal with at all levels. We have a dedicated account manager who looks after our programme and who is an advocate of employee benefits and very proactive. I’ve also found others that I’ve dealt with at Personal Group equally helpful and enthusiastic.
“Although we had a solid start with 50% participation we would like to see the programme have more usage. Through regular marketing from Personal Group we will continue to educate our people to factor in the potential savings by charging up reloadable cards and ordering vouchers before they go shopping. It is an on-going process and the upcoming re-launch will help address this.
“We have a predominantly male workforce so shopping probably isn’t their thing but it will provide savings for their family. We need to make sure they take the message home. We will keep promoting it and make sure our people understand they get more bang for their buck by using their benefits.”
“My aim is for 80% participation. Getting our people to realise just how much they can save by using their benefits is key. They need to remember to load their cards before they shop and to look at the portal on a regular basis to see what new offers are available.”